Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (615) 735-0165 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

3.8 | 20 Reviews

GE® ENERGY STAR® 11,000 BTU Smart Heat/Cool with Heat Pump Electronic Window Air Conditioner for Large Rooms up to 550 sq. ft.

GE Appliances AWGP12WWF

Features

  • Cools & Heats Large Rooms
  • Built-In WiFi
  • Maximum Comfort
  • Eco Mode

Quick Specs

  • Type: Air Conditioner
  • Style: Window/wall Air Conditioner
  • Width: 18.98"
  • Height: 14.96"
  • Depth: 20.47"
  • Energy Star Rated: Yes
  • Cooling Power: 11000 BTUs
  • Heating Power: 11100 BTUs

See More

 
Image Feature

Cools & Heats Large Rooms

Delivers powerful cooling (11,000 BTU) and heating (11,100 BTU) for large-sized rooms up to 550 sq. ft., ensuring year-round comfort.

Image Feature

Built-In WiFi

Control and monitor your AC from anywhere with the Wi-Fi-enabled SmartHQ app, ensuring your room is always at the perfect temperature when you arrive home

Image Feature

Maximum Comfort

Provide year-round comfort including heating and cooling with adjustable fan speeds, offering flexibility and energy efficiency tailored to your needs.

Image Feature

Eco Mode

Eco Mode automatically shuts off the fan when your room reaches the desired temperature, reducing energy consumption and lowering utility costs.

Image Feature

Filter Reminder

A convenient filter reminder alerts you when it's time to clean the filter, ensuring your AC maintains peak performance.

Image Feature

Electronic Controls

Simple, intuitive digital controls make it easy to adjust your AC settings with precision.

Image Feature

Remote Control

Conveniently adjust the temperature from anywhere in the room using the included remote control.

Image Feature

Easy Installation

Features a slide-out chassis for easy installation in double-hung windows, with a complete installation kit included.

Image Feature

Voltage Type

Operates with a standard 115-volt outlet, ensuring compatibility with most homes.

Cools & Heats Large Rooms Delivers powerful cooling (11,000 BTU) and heating (11,100 BTU) for large-sized rooms up to 550 sq. ft., ensuring year-round comfort.

Built-In WiFi Control and monitor your AC from anywhere with the Wi-Fi-enabled SmartHQ app, ensuring your room is always at the perfect temperature when you arrive home

Maximum Comfort Provide year-round comfort including heating and cooling with adjustable fan speeds, offering flexibility and energy efficiency tailored to your needs.

Eco Mode Eco Mode automatically shuts off the fan when your room reaches the desired temperature, reducing energy consumption and lowering utility costs.

Filter Reminder A convenient filter reminder alerts you when it's time to clean the filter, ensuring your AC maintains peak performance.

Electronic Controls Simple, intuitive digital controls make it easy to adjust your AC settings with precision.

Remote Control Conveniently adjust the temperature from anywhere in the room using the included remote control.

Easy Installation Features a slide-out chassis for easy installation in double-hung windows, with a complete installation kit included.

Adjustable Louvers Four-way adjustable louvers allow for even air distribution or targeted cooling/heating in specific areas of the room.

Auto-Dimming LED Light The LED display automatically dims after one minute of inactivity, ensuring a disturbance-free sleep environment.

Voltage Type Operates with a standard 115-volt outlet, ensuring compatibility with most homes.

Features

  • Cools & Heats Large Rooms
  • Built-In WiFi
  • Maximum Comfort
  • Eco Mode
  • Filter Reminder
  • Electronic Controls
  • Remote Control
  • Easy Installation
  • Adjustable Louvers
  • Auto-Dimming LED Light
  • Voltage Type
CAPACITY
Cooling BTUH (MAX) 11000 Btu
Heating - Electric - BTUH - AHAM - 1R 11100
Dehumidification (pts./hr.) 2.7
APPEARANCE
Installation EZ Mount
Color Appearance White
WARRANTY
Warranty Notes See written warranty for full details
Labor Warranty No Warranty
Parts Warranty 1-Year Replacement
Return to vendor
POWER / RATINGS
Volts/Hertz 115V ; 60Hz
Cooling - Rated Cooling Amps AHAM 11.2
Sound Level (Quiet Mode, Low Cool) 0.655738 dBA
Cooling - Watts 1280
Heating - Electric - Heater Watts 1160
CEER 13.2
Voltage (MAX) 115 V
Heating - Electric - Heater Amps 10.5
ECONOMICAL / QUIET
Sound Level (dBA) 40/61 dBA (Quiet Mode, Low Cool)
Energy Saver Yes
WEIGHTS & DIMENSIONS
Overall Width 18.98 in
Approximate Shipping Weight 59.3 lb
Min./Max. Window Opening Width (in.) 24.5 to 36
Overall Height 14.96 in
Minimum Window Opening Height (in.) 15.5 in
Overall Depth 20.47 in
Net Weight 50.3 lb
FEATURES
Plug Capacity 115V/15A
Louver Style 4-Way Adjustable
Fan Speed Selections 3 Cooling
3 Fan Only
3 Heating
Power Cord Length 72" Minimum
Product Type Window
Refrigerant Type R32
Filter Type One Touch Lift-Out
Chassis Type Fixed
Vent/Air Exchange Exhaust Top Air Discharge
Airflow Direction 4-Way Adjustable
Top
Plug Type Parallel/NEMA 5-15
Mounting Type EZ Mount
Delay Timer 24-Hour On/Off Timer
Heating - Electric - Input Watts 1390
Connected Capabilities Amazon Alexa
Google Home
The Google Assistant
WiFi Connect Built-In
Remote Control Yes
Thermostat Type Electronic
LCDI / AFCI power cord Yes
Airflow (cfm) Roomside 280/230/210
EER 13.2
Area to Cool 450-550
Rotary Compressor Yes
Digital Time Temp Display Yes
Unit Type Heat / Cool Unit
Room Air Conditioner Features Auto Speed
Cool Mode
Eco Mode
Electronic Control
Fan Mode
Heat Mode
On/Off Timer
Quiet Function
Remote Control

Quick Specs


  • Appearance

  • Type: Air Conditioner
  • Style: Window/wall Air Conditioner

  • Dimensions

  • Width: 18.98"
  • Height: 14.96"
  • Depth: 20.47"

  • Features

  • Energy Star Rated: Yes

  • Cooling Capacity

  • Cooling Power: 11000 BTUs

  • Heating Capacity

  • Heating Power: 11100 BTUs

3.8 out of 5

60% of reviewers recommend this product.

3 Stars

Some good some bad

Tmjkk 8/19/2026

Initially I thought it was great but after about a month black(I assume mold) is appearing in the space where the air comes out...I'm sure our high humidity has its part in. I will have to turn off unit & take the front off to treat it. Not looking forward to that. With the high temp outside I have not tried the heat part of the unit yet. Otherwise the unit cools the space needed better than the old one I was using.
Originally posted on www.ge.com

No, I do not recommend this product

3 Stars

Works great...till it snows

Nopenoperson 1/26/2026

Unfortunate design flaw with this product. It's worked great to heat my NY apartment at temps all the way into the teens, until the big storm hit yesterday. As snow and ice accumulated in the pan below the condenser fan, the defrost cycle did very little to help. You'd hear the heat pump start to run, then it attempts to spin the fan, but because snow and ice had entered through the side vents (see pic), it shakes, makes a brrt sound, tries two more times, and quits. Since we're expecting temps to stay below freezing for another week, I had to remove the entire unit from the window to fully defrost it indoors before re-installing it again. Not a fun thing to have to do each time it snows. I'm considering putting some temporary screen material over the side vents during winter to prevent this accumulation from happening any time it snows.
Originally posted on www.ge.com

No, I do not recommend this product

1 Stars

GE window air conditioner with hear pump

Zach83 1/11/2026

This GE window air conditioner has been a huge disappointment. It developed an electrical problem that caused the heat pump to stop working entirely, which meant the heat would not work at all. When you™€™re relying on this unit for both cooling and heating, that kind of failure is unacceptable. For the price, I expected a reliable product, but instead I got something that failed when I needed it most. To make matters worse, getting help from GE was extremely frustrating, with no clear support or solutions offered. The only offer they would even give me was a rebate for the price of the air conditioner, but the catch was I had to purchase another GE window air conditioner than send my receipt in to get refunded. Why would I waste even more money on buying the same unit just to be out even more money than I already am. I would love for them to just refund my money. This is one of the worst one™€™s I have ever bought only lasted a couple weeks. I would not recommend this unit to anyone. DO NOT BUY ANYTHING GE IT IS A WASTE WORST PRODUCT EVER AND WORST CUSTOMER SERVICE EVR !!!!
Originally posted on www.ge.com

No, I do not recommend this product

3 Stars

Adequate

Jeff3445 12/28/2025

I live in a northern climate. With climate change we've been getting much milder winters. It's late December now and 42F out. I am always chilly so I bought this as a supplemental heater in the winter. But at that outdoor temp it seems to blow out lukewarm air at best. I can imagine the colder it gets from here the less well it will perform as a heater. I do like the app features. Set up was fairly straightforward, but it is a two person job. It plugs into a standard 110 outlet which is a big bonus. I would, however like there to be some indication that the unit is on. When adjusting settings the display lights up. But when operating or idling there is nothing lit on the unit itself.
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Heats and cools like a charm!!!

Ryac 12/16/2025

Air conditioners, wonderful. The heater will burn you out of the house. Everything works like a charm.
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

There is no window AC like it

100geks 12/11/2025

I am not sure why GE is not advertising this more. With a heat pump that works down to 5 degrees, this AC is a New Yorker's dream. I don't actually own one at this price but I'm writing a review in hopes that this gets more traction and can eventually go on sale and cross the threshold of saving money vs using space heaters. If GE is willing to give me a discount on a unit before that, I would love to make an in depth review covering using it in Manhattan.
Originally posted on www.ge.com

Yes, I recommend this product

2 Stars

Great concept, poor experience

Col752 11/11/2025

I originally bought the unit due to it having a heat pump for in the winter. I recently purchased this unit just a few months ago and it has been great but now that winter is here and had our first snow and ice accumulates all over the fan and it makes a few god-awful noisse and does not work properly and I cannot even use it when I need it the most.
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Exceptional unit

Fox_Fierce86 10/21/2025

The Installation was easy, Both the Heat and Cooling work beyond what I™€™d expect, it™€™s really quiet but with any system you hear the air, both the heat and Cooling Covers the entire room and more, Compared to my old unit I can say 100% with running it more often I actually used less Energy and saved Money on my Electric Bill!
Originally posted on www.ge.com

Yes, I recommend this product

4 Stars

Works as advertised!

My Shop GE AC 10/19/2025

Above average cooling for its installed space, quiet operation. Smart operation workes well.
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

Cooling

1zip 9/21/2025

[Employee of ge_appliances] We have only used the cooling mode, also has heat pump: just not cold yet. It is very quiet.
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

Great Features

Office Air Conditioner 9/12/2025

Has a very strong fan to cool down the room quickly. Like the wifi setup.
Originally posted on www.ge.com

Yes, I recommend this product

2 Stars

Cheap construction and flaky firmware

dbrand666 8/28/2025

First impression out of the box was that there's a lot of plastic and it seems cheaply constructed. Once installed it cools ok but it's quite noisy even on the lowest fan setting. I switched to quiet mode and it was much quieter but it does turn the fan speed away down. I find I need a higher fan speed on very hot days or to initially cool the room if the unit has been off for a while. The next problem is that there doesn't seem to be a way to switch to quiet mode from the app. So if I turn up the fan, I need to use the remote (or the button on the front panel) to switch back to quiet. Finally, the unit sometimes seems to switch out of quiet mode by itself sometimes. When this happens I can't even get back to quiet mode with the remote. I have to turn the unit off for a few minutes and then back on. It does come back on in quiet mode on this case. Seems like a firmware issue and happens (at different times) to both of the units I have.
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Great AC Unit

Baby Girl29 8/13/2025

Love it. It cools the room fast. It's not noisy. Installation was quick and easy. Definitely would recommend
Originally posted on www.ge.com

Yes, I recommend this product

1 Stars

Not happy!

Yu26 8/11/2025

This window AC unit is terrible. It makes a loud noise in energy saving mode, sounding like a helicopter, very load. It also fails to connect to the app. Worst window AC ever! I do not recommended.
Originally posted on www.ge.com

No, I do not recommend this product

4 Stars

Sufficient for our needs

Optimistic Sceptic 8/6/2025

We had an older AC/Heating wall unit in a bonus room over our garage. It died and we were able to slip this unit into the secured casing of the older unit. Got it installed. It is relatively quiet and seems to be cooling as it should. A little soon to be writing a review... but so far, so good.
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

5 Stars ™€“ Perfect AC Unit for Comfort and Control!

GoSpursGo210 7/28/2025

I recently installed this window AC unit, and I couldn™€™t be happier with the experience. The installation was incredibly easy™€"even as someone who™€™s not particularly handy, I had it up and running in no time. Once installed, it cooled the room very quickly, which was a pleasant surprise during a heatwave. One of the standout features for me is the companion app. It gives you full control from your phone™€"whether you™€™re adjusting the temperature, setting a schedule, or just turning it on before you get home, it™€™s seamless. The app also tracks energy usage, which has made me much more aware of how and when I™€™m using the AC. It™€™s reassuring to know I™€™m staying cool without wasting electricity. This unit is clearly built with energy efficiency in mind. I™€™ve already noticed a dip in my energy bill, and it runs quietly and effectively even on the eco settings. I highly recommend this AC for anyone looking for a modern, efficient, and smart way to stay cool!
Originally posted on www.ge.com

Yes, I recommend this product

3 Stars

Good Idea. Product description needs updating.

sassysmc 7/5/2025

Incorrect description. The sides do not fit windows that are 42". My windows are 36" and these side panels do not fit. Still trying to get it installed. It is noisy. Not sure how it cools or heats yet. Will update at a later time. I bought 2 units.
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

11,000 BTU Room heat pump air conditioner

RBoyer 6/21/2025

Installed in aluminum framed horizontal window with minor frame modifications to the window. Unit runs nicely and cools my 450 sq.ft. insulated shop. Nice to have cooling where as in the past I only had gas heat for the winter. Everything works and I like the remote control.
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

Economical Window Heatpump

Jam_Deer 5/27/2025

Heat pump installed in a ~700sqft addition to the house that doesn't have central air, and has been fantastic for keeping the room comfortable! Spring has been fairly mild, so heating and cooling hasn't been particularly challenging, and it's nice to see the heat pump draws relatively low power (<600W) typically. I look forward to seeing how it performs in with hotter/colder temperatures! The unit does make a non-trivial amount of noise on high, but the quiet mode still performs well and dramatically reduces sound. I have not tried any of the connectivity apps, prefer to just use the simple front panel buttons. Installation was fairly straight-forward.
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

Great Reliable GE Value

Whughes368 5/23/2025

Easy installation, great price, quiet,and energy efficient. I have 3 GE window units 2 with AC and heat pump and 1 without for whole house comfort. Thanks GE
Originally posted on www.ge.com

Yes, I recommend this product