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3.9 | 245 Reviews

GE Profile ClearView™ ENERGY STAR® 12,200 BTU Inverter Smart Ultra Quiet Window Air Conditioner for Large Rooms up to 550 sq. ft.

GE Profile PHNT12CC

Features

  • Full Window View
  • Inverter Technology
  • Ultra Quiet
  • Industry Exclusive Flex-Depth

Quick Specs

  • Type: Air Conditioner
  • Style: Window/wall Air Conditioner
  • Width: 19 5/8"
  • Height: 12 3/4"
  • Depth: 28"
  • Energy Star Rated: Yes
  • Cooling Power: 12000 BTUs

See More

 
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Full Window View

This Energy Star certified window air conditioner is designed to maintain the full view through the window, allowing more natural light into the room. Fits windows 20"-40" wide, 13" minimum window opening height, 10" minimum height from floor.

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Inverter Technology

Adaptive air conditioner inverter technology operates at smooth, varying levels, reducing noise and maxmizing energy efficiency.

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Ultra Quiet

This quiet air conditioner reaches sounds as low as 40 dB, underlining GE Profile's rating as the Quietest Window AC Brand. (Based on avg sound ratings by brand of 5K-24K BTU Window AC from publicly available info, compared to 74% of the product in the US WAC category per Traqline 9/21)

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Industry Exclusive Flex-Depth

The industry exclusive flex-depth design is an expandable chase-way that accommodates walls between 4.5" to 13.75" thick. The product comes in the closed position and can be expanded to custom fit your windowsill depth

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Operational Window

The ClearView design allows you to open and close the window freely with the unit installed, providing flexibility to let the fresh air in on a nice day

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Built-in WiFi

Use the SmartHQ app to control and monitor this WiFi enabled smart air conditioner from anywhere, giving you connected peace of mind.

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Voice Control

Use voice commands to control the unit after connecting it to a smart speaker like Amazon Alexa or Google Assistant.

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Energy Reporting

Monitor air conditioner energy consumption with reports that show how much you've used, so you can maximize savings and enjoy a truly connected performance.

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Geolocation

Geofence technology pinpoints your smartphone location then automatically adjusts the smart air conditioner settings for when you're home.

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Maximum Comfort Cool

Four cooling settings and fan speeds provide total flexibility with optimal home comfort and air conditioner efficiency.

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Easy Installation

This unit sits below the window sill and is easy and safe to install in a double hung window with included installation kit.

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Filter Reminder

Get a filter change reminder when the filter needs cleaning, so you can keep the unit performing at its best.

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Capacitive Touch with Remote

The capacitive touch screen controls are flush with the air conditioner and require less pressure to operate; or simply use the included remote for effortless control

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Cools Large Rooms

12,200 BTU cooling capacity offers maximum comfort in rooms up to 550 square feet.

Image Feature

Built-in Pump

An advanced built-in pump system collects the condensation from the indoor side then automatically transports the water through the unit to empty efficiently outside

Full Window View This Energy Star certified window air conditioner is designed to maintain the full view through the window, allowing more natural light into the room. Fits windows 20"-40" wide, 13" minimum window opening height, 10" minimum height from floor.

Inverter Technology Adaptive air conditioner inverter technology operates at smooth, varying levels, reducing noise and maxmizing energy efficiency.

Ultra Quiet This quiet air conditioner reaches sounds as low as 40 dB, underlining GE Profile's rating as the Quietest Window AC Brand. (Based on avg sound ratings by brand of 5K-24K BTU Window AC from publicly available info, compared to 74% of the product in the US WAC category per Traqline 9/21)

Industry Exclusive Flex-Depth The industry exclusive flex-depth design is an expandable chase-way that accommodates walls between 4.5" to 13.75" thick. The product comes in the closed position and can be expanded to custom fit your windowsill depth

Operational Window The ClearView design allows you to open and close the window freely with the unit installed, providing flexibility to let the fresh air in on a nice day

Built-in WiFi Use the SmartHQ app to control and monitor this WiFi enabled smart air conditioner from anywhere, giving you connected peace of mind.

Voice Control Use voice commands to control the unit after connecting it to a smart speaker like Amazon Alexa or Google Assistant.

Energy Reporting Monitor air conditioner energy consumption with reports that show how much you've used, so you can maximize savings and enjoy a truly connected performance.

Geolocation Geofence technology pinpoints your smartphone location then automatically adjusts the smart air conditioner settings for when you're home.

Maximum Comfort Cool Four cooling settings and fan speeds provide total flexibility with optimal home comfort and air conditioner efficiency.

Easy Installation This unit sits below the window sill and is easy and safe to install in a double hung window with included installation kit.

Filter Reminder Get a filter change reminder when the filter needs cleaning, so you can keep the unit performing at its best.

Capacitive Touch with Remote The capacitive touch screen controls are flush with the air conditioner and require less pressure to operate; or simply use the included remote for effortless control

Cools Large Rooms 12,200 BTU cooling capacity offers maximum comfort in rooms up to 550 square feet.

Built-in Pump An advanced built-in pump system collects the condensation from the indoor side then automatically transports the water through the unit to empty efficiently outside

Features

  • Full Window View
  • Inverter Technology
  • Ultra Quiet
  • Industry Exclusive Flex-Depth
  • Operational Window
  • Built-in WiFi
  • Voice Control
  • Energy Reporting
  • Geolocation
  • Maximum Comfort Cool
  • Easy Installation
  • Filter Reminder
  • Capacitive Touch with Remote
  • Cools Large Rooms
  • Built-in Pump
CAPACITY
Cooling BTUH (MAX) 12200 Btu
APPEARANCE
Installation Double Hung
EZ Mount
Color Appearance White
WARRANTY
Warranty Notes See written warranty for full details
Labor Warranty No Warranty
Parts Warranty 1-Year Replacement
Return to vendor
POWER / RATINGS
Hertz 60
Sound Level (Low Fan, Cool) 53 dBA
Cooling - Rated Cooling Amps AHAM 12.7
Sound Level (Quiet Mode, Low Cool) 40 dBA
Cooling - Watts 1170
CEER 14.6
Voltage (MAX) 115 V
ECONOMICAL / QUIET
Sound Level (dBA) 40 dBA (Quiet Mode, Low Cool)
53 dBA (Low Fan, Cool)
56 dBA (High Fan, Cool)
Energy Saver Yes
Quiet Package 56 dBA
WEIGHTS & DIMENSIONS
Overall Width 19.625 in
Approximate Shipping Weight 92 lb
Min./Max. Window Opening Width (in.) 20/40
Depth to Louvers 18.375 in
Grille Depth 2 in
Overall Height 12.75 in
Minimum Window Opening Height (in.) 13 in
Overall Depth 28 in
Net Weight 80 lb
FEATURES
Plug Capacity 115V/15A
Louver Style 2-Way Adjustable
Fan Speed Selections 4 Cooling
4 Fan Only
Power Cord Length 72" Minimum
Product Type Window
Refrigerant Type R32
Filter Type One Touch Lift-Out
Chassis Type Fixed
Vent/Air Exchange Exhaust Top Air Discharge
Airflow Direction 2-Way
Top
Inverter Technology Yes
Plug Type Parallel
Mounting Type EZ Mount
Delay Timer 24-Hour On/Off Timer
Connected Capabilities Amazon Alexa
Google Home
The Google Assistant
WiFi Connect Built-In
Remote Control Yes
Thermostat Type Electronic
ClearView™ Yes
OU Certified No
LCDI / AFCI power cord Yes
EER 14.7
Area to Cool 450-550
Rotary Compressor Variable Speed
Digital Time Temp Display Yes
Unit Type Cool Only
Room Air Conditioner Features Capacitive Touch
Check Filter Remind
Delay Timer
Eco Mode
Inverter Technology
Quiet Mode
Remote Control
Sabbath Mode Yes

Quick Specs


  • Appearance

  • Type: Air Conditioner
  • Style: Window/wall Air Conditioner

  • Dimensions

  • Width: 19 5/8"
  • Height: 12 3/4"
  • Depth: 28"

  • Features

  • Energy Star Rated: Yes

  • Cooling Capacity

  • Cooling Power: 12000 BTUs

3.9 out of 5

72% of reviewers recommend this product.

1 Stars

Good in theory but has given up after 2 months.

LilHop228 8/15/2026

I haven't even had this thing for two months & I am pretty sure the compressor has completely gone out without warning. I have a second one that's the 8300 model & it jumps real hard. I'm guessing both are going to have to be replaced. I've never really had an issue with GE products. I'm sure they'll replace this one but it's just going to be super inconvenient for my elderly parents as temperatures are reaching near 110 with heat index.
Originally posted on www.ge.com

No, I do not recommend this product

1 Stars

Garbage

Pump Failed 8/14/2026

Total garbage. Drain pump failed after 16 hours of use.
Originally posted on www.ge.com

No, I do not recommend this product

1 Stars

Garbage

GEsucksbut 8/14/2026

It broke within a month of owning it. And good luck with customer service. They are just as crappy as their products. Save your money and buy a different brand.
Originally posted on www.ge.com

No, I do not recommend this product

2 Stars

Growls, vibrates and grunts

Elpasco 8/3/2026

Super noisy!! Not ultra quiet. Growls for 1-2 minutes and vibrates over the whole room at startup. Heavy, but easy to install. Cools very well and quickly. Eco/Auto mode is very efficient.
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Window Air Conditioner

Bur18998 7/28/2026

Works like it should, cools fairly quickly, but very heavy to install
Originally posted on www.ge.com

Yes, I recommend this product

1 Stars

Junk

Lex555 7/28/2026

Biggest piece of crap, water pump broke just after the 1 yr mark.so no warranty claim.Now I have to mannully drain the water by using a bucket and unscrewing the front water release valve.
Originally posted on www.ge.com

No, I do not recommend this product

1 Stars

Poorly packaged and arrived damage twice.

Ben221 7/27/2026

I ordered 2 from Amazon and they both arrived damaged. The packing on the condenser side is blatantly deficient that the condensors fina get damaged easily.
Originally posted on www.ge.com

No, I do not recommend this product

1 Stars

STAY AWAY!!!!

Deanjo71 7/24/2026

Do not buy this not any other GE Appliances product. Mine lasted just 15 days before it died. I sent them an email about it immediately, but didn't even get any kind of acknowledgement that my email was received, so after waiting a day I tried to contact them via social media. I finally did receive assistance through Facebook, but after messaging back and forth for a week, and sending them all the information they requested, I was told that there was an active case connected to my original email. Of course, throughout the week I still didn't receive any contact from my email. Now I'm going to have to go through another four or five days of 100+ degree weather without any AC at all thanks to GE. DO NOT BUY ANYTHING FROM GE!!!
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Love it!

Jonboy70 7/18/2026

Love it! Quiet, icy cold. With Eco mode and auto fan speed you can set it and leave it. Currently cooling 1000 square feet with outside temp in the low 90™€™s.
Originally posted on www.ge.com

Yes, I recommend this product

1 Stars

After one year of use it stopped working

joe1414 7/17/2026

After one year of use the unit stopped working and will not put out cool /cold air. It is just outside of the one year warranty.
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Hoping for a 14,000 btu model in the future

Triple G 12 7/16/2026

Cools good, very quiet and installation was easy but two people are highly recommended
Originally posted on www.ge.com

Yes, I recommend this product

4 Stars

Very good unit and good bang for the buck

Drewskedoo 7/15/2026

The unit is very quiet and very efficient. The installation into the window was a little bit difficult due to not having good wedges included for my setup. The compressor occasionally makes the entire house vibrate as it turns on but then Smooths out. The filter can be a bit of a challenge to get to to change out or clean. The cooling is excellent and the airflow is very good as well. The Wi-Fi controls work very well through the app and the energy usage insights are wonderful though I don't know how accurate they are. The adjustable depth on it is great in the event that you have a thicker exterior wall
Originally posted on www.ge.com

Yes, I recommend this product

1 Stars

Piece of junk

Jax1010 7/13/2026

It worked for two weeks and then stopped. Technician came out twice in a month and couldn't fix it, then the service department said that they had to have a engineer come out and look at it in another two weeks and when I asked for a refund she refused
Originally posted on www.ge.com

No, I do not recommend this product

1 Stars

GE DOES NOT Stand Behind This Product

bobbyb21 7/10/2026

I purchased a GE Profile ClearView™ ENERGY STAR® 12,200 BTU Inverter Smart Ultra Quiet Window Air Conditioner for Large Rooms up to 550 sq. ft. (Model No. PHNT12CCH1) from Home Depot on 04/27/2026. It arrived the next day and was installed on 04/29/2026. The installation was easy, and if this were an installation review, I would have given it a high rating. The unit worked flawlessly, and per the SmartHQ App, used a consistently small amount of energy (0.3 to 5.0 kilowatt-hours (kWh) per day) to cool an insulated, 336 sq. ft. shed for almost two months. Then from 6/25 through 6/30, the SmartHQ App recorded a nearly linear increase in energy usage (4.1 to 5.7 to 7.3 to 9.4 to 6.0 (shut off for a while to clean filters and to see if unit needed a reset) to 9.7 (image provided)) while the high temperatures outside remained consistent (91, 90, 91, 92, 93 & 93 deg F per the local weather service). The increase in energy usage coincided with a noticeable inability to keep the space cool. Since Page 21 of GE™€™s Owner™€™s Manual & Installation Instructions (49-5000765 Rev. 2 08-24) says to return the product to the retail location where it was purchased if still within the retailer™€™s allowable return window, I first reached out to Home Depot for guidance. Home Depot said that their return period for this item was just seven (7) days and that I would need to contact the manufacturer for further assistance. So, after an online chat with GE, I put in a service ticket via Bodewell and was visited by a contracted technician on 07/06/2026. After a few days of questioning the contracted service provider about the status of the claim, I was notified that a report had been sent to GE/Bodewell for review and to contact them directly for further information. On 07/10/2026, I spoke with a very polite GE representative who said that their engineer™€™s review had determined that the unit™€™s exterior condenser coil had been damaged by the owner/installer (a.k.a. me) during installation, and as such, the unit was no longer protected by GE™€™s One Year Warranty. When I asked to be connected to the reviewing engineer(s), she said that they did not speak with customers and that she would be my designated person for this claim. When I told the rep that I had noticed a few laid over fins on the condenser coil upon receiving the unit, her response was that the unit should have been immediately returned to the retailer instead of being installed. To be honest, I have never seen a new evaporator or condenser coil arrive without noting at least a few of those paper-thin fins being laid over and never gave it a second thought (lesson learned). Photographs of the condenser coil are attached, and in my opinion, the ™€œdamage™€ doesn™€™t look bad enough to have voided the unit™€™s warranty. Also, it™€™s worth noting that the unit is not provided with a grille to protect the condenser coil, and considering the claim process and resulting conversations, I think that adding a grille would have been considered a customer modification that would have also voided the warranty. When I asked the GE rep how an AC unit damaged during installation managed to perform flawlessly for nearly two months, she said that the best she could do was to forward my inquiry to the engineers and that it would take approximately ten (10) business days for a reply. Since my expectations for a favorable resolution are low and the shed gets really hot without AC, I am going to start shopping for a replacement window unit ™€“ probably from another manufacturer ™€“ ASAP. I have a 6-year-old portable air conditioner from a different manufacturer that has suffered all kinds of abuse including multiple trips in all kinds of weather in the bed of a pickup truck, being dropped, and long-term storage (sometimes on its side). That unit must be tough because it just keeps on ticking, but unfortunately it is really small and doesn™€™t have the BTU rating needed to even begin cooling the space. Maybe that other manufacturer makes a window unit suitable for this application.
Originally posted on www.ge.com

No, I do not recommend this product

1 Stars

Not thrilled or chilled

TLB8 7/6/2026

I have owned it for less than 2 months and the cooling feature stopped, while oily substance leaks from back vents. I was about to buy a second, but have to pay $120 for servicing??
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Keeps room cool even after it's off for hours.

TW89 7/3/2026

this is the perfect thing it makes my room nice and cool and I love it is it so awesome you can make you so cool that it gets cold enough we can set it off and you can actually keep it off for a long period of time because it stays cool even when it's off for at least a good two to three hours before you have to turn it back on is it so awesome you can make you so cool that it gets cold enough we can set it off and you can actually keep it off for a long period of time because it stays cool even when it's off for at least a good two to three hours before you have to turn it back on. is it so awesome because it makes you so cool that it gets cold enough we can set it off and you can actually keep it off for a long period of time because it stays cool even when it's off for at least a good two to three hours before you have to turn it back on.
Originally posted on www.ge.com

Yes, I recommend this product

1 Stars

Bad after 3 months use

Rick4547 7/2/2026

Broke 10 days after one year warranty expired. So it worked for 3 months
Originally posted on www.ge.com

No, I do not recommend this product

1 Stars

faulty product

no help 6/29/2026

MY new GE ClearView air conditioner stopped working... I have entered two complaints on your website and no one has contacted me
Originally posted on www.ge.com

No, I do not recommend this product

2 Stars

a mess, better off with a non inverter

thatiritatedguy 6/25/2026

GE Is completely customer blind. Then they mock you by telling you to check the filter on a brand new unit?!?! This 12kBtu has rattled since day one. most of the time its not an issue in a living room. however the temperature sensing in auto continues to set off when the room 8-10 degrees hotter than set. the unit will read 68 but the room is 73 right now. then at random, it will jut hang up and never turn the fans off...in eco mode, not cooling(cool room) but still humming away the fan. they have made one software update to my 2 year old unit and I have no idea what it did because it didn't fix my major issue, I have the smaller non inverter also, it clunks at start up but cools very nicely... but has the same temperature control problem.
Originally posted on www.ge.com

No, I do not recommend this product

4 Stars

Works as advertised

M7J 2 6/17/2026

After 3 weeks it works as advertised. I have had no real problems so far. The one minor thing is the temperature of ambient in the app is either off by three degrees or more or it waits to long to update the temperature. That could be corrected maybe with updates. Overall I think the price is a little to high for what you get, but time will only tell for sure. I just hope it runs more than one summer these days
Originally posted on www.ge.com

Yes, I recommend this product

4 Stars

Outside traffic noise pass through.

Tkbora 6/14/2026

Outside noise passes throw the small tunnel from inside to outside link, It should be sound proof. My house is on a big road with traffic noise. It is difficult to prevent traffic noise with this tunnel in GE profile open to outside noise.
Originally posted on www.ge.com

Yes, I recommend this product

1 Stars

Beware of the water pump

Haynesville country 6/12/2026

I bought this unit last year. It works great, quiet, and very efficient. At least for a while. Then, the water pump failed. You can™€™t find one anywhere. And of course, it probably won™€™t be covered by warranty as there™€™s no techs in my area according to bodewell. Not really happy with the unit, will be going back with a regular ac that doesn™€™t use the water pump.
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Quiet and powerful

Durabo 6/9/2026

Cools our living room well and is very quiet which is great when we™€™re watching tv. This is my 4th GE unit in my house but the first clear view. They are all fantastic. The only downside to this unit is apparently they have discontinued native HomeKit control so you have to use homebridge now.
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

Great unif

Mac1957 6/6/2026

I bought three other units and they could never cool the room. This unit does a great job
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

GE Profile

Markh166 6/1/2026

I just installed this unit and it was simple and secure. There is a very helpful installation video on YouTube. The main thing I wanted was a quiet air conditioner and this is extremely quiet. I like the low profile design for safety and keeping the view open. I have not used the smart features and probably won™€™t because I don™€™t have a need at this point.
Originally posted on www.ge.com

Yes, I recommend this product

1 Stars

Stopped working after a few months

Wastevent 5/27/2026

The unit worked well the first couple of months, The WIFI didn't work for the first 6 months and just started working working, The unit currently only blows out fan temperature and not COLD. Stopped using it. It's amazing how long it took for this rating to get to me. I would not recommend someone to purchase this.
Originally posted on www.ge.com

No, I do not recommend this product

1 Stars

Does not blow cold

Hark5 5/24/2026

We bought this unit from Best Buy. Part of the box was damaged but styrofoam was intact and unit looked in perfect condition. We let the unit sit for 48 hours just in case it had been tilted or stored improperly from store. We installed and the unit has been running for days and does not blow cold air at all. We do not hear the compressor kick on either. I plan to contact GE and will do an update.
Originally posted on www.ge.com

No, I do not recommend this product

1 Stars

Disappointed

saddle AC 5/19/2026

I've had this for only a couple of weeks and used it twice - hopefully it will improve.??? I cannot set it to below 64 degrees. Why? It's not that much quieter than a regular AC unit. It was a beast to install (my two strong sons did it).
Originally posted on www.ge.com

No, I do not recommend this product

3 Stars

Nice unit.

rainman31 5/15/2026

This unit sounds like a playing card in a bicycle wheel when it first comes on. Kind of loud if you're outside but if you wait it subsides.
Originally posted on www.ge.com

No, I do not recommend this product

1 Stars

Can't install to review performance

JJ123456 5/8/2026

I purchased the 12,200 BUT unit almost a month ago and haven't even been able to use it yet. The following week I unpacked the unit, thoroughly read the instructions, and began the process of setting up for installation. Using a hand screwdriver, I started removing the screws to adjust the width so that it would fit over my windowsill. 3 of the screws came out fine, the 4th - the head stripped on the first turn. No problem, I grab a rubber band. No luck. Try the hammer trick. Still no luck. Grab my trusty screw extractor. Even hand turning it stripped the new threads. No dremel to add a slot for a flathead, so I decide to just drill it out. The threads are just under 9/16" wide, so I try that first. No luck. Try the 1/4". Still no luck. I have my son in law come over - he can't get it out either. At this point I have drilled a 1/4" wide, 3/8" deep hole into this thing and it still will not budge. Now, I'm just out of my 30 days, so I essentially have a nearly $600 block of scrap taking up space on my living room floor. I can't review the actual performance of the unit, but if a nearly 50 year old woman with arthritis can strip the screw heads by hand, I'm not sure how much faith I have in this AC to do anything. Total waste of money.
Originally posted on www.ge.com

No, I do not recommend this product

4 Stars

Quiet and cooling.

mrceder 5/2/2026

This air conditioner cools very well and is energy efficient. I also like how quiet it is. The only reason I'm giving it four out of five stars is because if not installed in your window correctly it will vibrate.
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

Best choice! Very happy!

LKiang 4/28/2026

Fairly easy to install. The directions are a bit vague in some respects, so we watched YouTube videos for a better understanding, which really helped to make things easier. We plan on installing one more of these in our home, so once you do it, the next time will go much faster and easier, of course. The unit is sleek and good looking. The operation is straight forward and easy to use. The noise level is quieter than our floor fans, so very happy with that. Looking forward to the energy savings aspect of this product, as HVAC was a huge drain on the budget, for sure. Our home is 1000 sq feet. We installed this unit in the living room on one end of the house. So far, this unit cools about 600 sq ft quickly and easy. The second unit will be going in the bedroom area at the other end of our house. So looking forward to seeing how these 2 units work together! To be honest, living in central Florida means we run fans almost all the time. This should help with any circulation issues that may arise from the room configuration of our house. We are using the remote which is really handy, but have not tried the app smart feature yet. But it seems interesting and we look forward to exploring that. Overall, so far, we are extremely happy with this unit! 1000+ stars!
Originally posted on www.ge.com

Yes, I recommend this product

1 Stars

Poor quality and noisy

Steven V 4/18/2026

Pump so loud i can hear it from other rooms. The pump doesn™€™t work unless it™€™s completely extended. Returning and buying another brand.
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Awesome unit

Insanely quiet 4/1/2026

I'm not sure what everyone is complaining about except for maybe what I encountered.. I either read the instructions wrong or didn't understand that I needed to add the piece of phone in between the wall and the unit.. The unit snugged right up without the foam.. But the compressor resonated through the walls making this unit super loud.. I just installed the piece of foam 5 minutes ago.. The unit no longer makes that noise.. This unit is really super nice.. and super quiet.. controlled by your cell phone and the thing will control itself.. This is a very nice unit and well worth the money!!!
Originally posted on www.ge.com

Yes, I recommend this product

4 Stars

Works great

JoeCape 10/19/2025

Works great at cooling sits low to keep view only reason not 5 star was it™€™s loud at times
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

Great unit design, easier to install than midea

RP83RP 10/16/2025

we are loving the unit... it replaced a midea ushaped in window unit of similar size. We liked the midea, and had the opportunity to return it under warranty due to their mold issue. We were going to replace with another midea, but in researching found this one which is just a better design. Also U shaped, but with the u going down instead of up. Three major advantages to this: you get more window space when unit is in place, MUCH easier to install, and you have the ability to more easily open your window when you want to. We found that the unit had similar sound benefit to the u shaped style, with most noisy part of the conditioner outside of the room (so pretty quiet) Very happy with purchase, and would recommend for those considering window mounted units.
Originally posted on www.ge.com

Yes, I recommend this product

4 Stars

Great, but one big complaint

Lenore L 10/1/2025

The unit is very good and very quiet. There is one feature I don't like and that is the side water filter. It is in the house and I have to manually open and drain it every two days. Its messy. Now, I have a problem with it because I inadvertently replaced the inner piece incorrectly and now cannot remove it at all. The outer cap leaks onto the floor. Why put that filter inside?
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

Super quiet

Dave Mace 9/19/2025

Can™€™t believe how quiet it operates even on high. Replaces a 2 yr old portable unit of same 12,000 btu no comparison I have mine one enclosed sun porch 14x17™€™ with 11 foot ceiling hold set temperature without issue again every quiet.
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

Cools quickly

Christinec8 9/8/2025

Best AC I bought. Cools in minutes. Easy installation
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

QUIET QUIET QUIET......

CAPTCARL 8/26/2025

Very quiet in ECO mode. Efficient and super easy intuitive UI. Installation took minutes, unit so light I did by myself (70year old).
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

Excellent Design, best air flow.

Mr GJS 8/19/2025

At first, I was afraid it sat to low below the window. However, because the air vents are up on top of the unit, the air flow was perfect. The room was cooled very fast and efficient without blowing across our dinning table. Very happy with this design.
Originally posted on www.ge.com

Yes, I recommend this product

2 Stars

The Air conditioner is very Noise

car1molin 8/18/2025

I purchased this unit hoping for cool relief, but instead I got a roaring beast in my Office. The noise level is absolutely unacceptable™€"it doesn™€™t hum, it doesn™€™t purr, it roughs like a lion. Every time it kicks on, it sounds like it™€™s preparing for takeoff. Sleep? Impossible. Conversations? Interrupted. Peace and quiet? Extinct.
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Great item

mfazylov 8/18/2025

Very good product, was a little tricky to install if not savvy with tools but works great and very quiet. able to open windows with ease with this product if necessary
Originally posted on www.ge.com

Yes, I recommend this product

2 Stars

Bad Vibration

Jtcourts 8/17/2025

I can only run the unit on low. Any higher and it vibration is so much you think it's going to break. I haven't contacted the customer service yet but will.
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Easy installation

Cbry 8/16/2025

Installation was a breeze. The unit is quiet and cools well. I had a problem with the controls as I thought I was turning it on when all I was doing was waking the lights on the control panel. Once I figured that out it started working well. This is the only window air conditioner that I could find that puts the condensation outside. This is very important as we would like to run the unit while we™€™re gone.
Originally posted on www.ge.com

Yes, I recommend this product

4 Stars

Controls, cooling, installation and noise.

Bubbatoo 8/8/2025

The controls on the ac are not easy to read but simple.Might be better in contrasting color other than white.The cooling worked well for a large bedroom.Installation was pretty easy and instructions were easy to follow.The noise level was very good.
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

Great upgrade

Wil 50 8/8/2025

This is a great upgrade from our old GE air conditioning unit that worked well for meny years but was very loud. This unit is so much quieter and cools better not to mention it gives back the window view. Installation was simple to do and didn™€™t take long. As for efficiency to soon to tell has only been installed for one week.
Originally posted on www.ge.com

Yes, I recommend this product

4 Stars

Good unitoverall.

MJR1969 8/6/2025

The unit took the recommended hour to install. The controls are extremely easy to use, it cools very well, is very quiet (except from some sill vibration...GE can't help that) and appears to be super energy efficient. The only reason for not getting five stars was it appears this may have been a refurbished unit, there were dead bugs on the bottom of the packaging and on the bottom of the inside of the unit in the back. There was also a bracket on the inside back portion that shows sign of rust. I don't have the energy to pursue as the unit is essentially running fine.
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

Great Features!

Ryrysk8rguy 8/5/2025

Quiet and powerful! Cools several rooms and the noise is completely unnoticeable from inside!
Originally posted on www.ge.com

Yes, I recommend this product

2 Stars

Not a good pick.

Kaldr 8/5/2025

Doesn™€™t really cool my bedroom like it should and it™€™s not a big room!!!! I™€™m really disappointed in the product. I also don™€™t see an option to turn the temperature below 64. I like it on 60 or so. I do like the shape and that I don™€™t have to have my window wide open.
Originally posted on www.ge.com

No, I do not recommend this product