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2.5 | 53 Reviews

28 cu.ft. Smart wi-fi Enabled Door-in-Door® Refrigerator

LG LFXS28566M

Features

  • 28 cu. ft. Capacity
  • PrintProof™ Finish
  • Door-In-Door® with ColdSaver™ Panel
  • Door Cooling+

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.7 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 

Features

  • 28 cu. ft. Capacity
  • PrintProof™ Finish
  • Door-In-Door® with ColdSaver™ Panel
  • Door Cooling+
  • Slim SpacePlus® Ice System
  • ThinQ® Technology with Proactive Customer Care
FREEZER
Divider Yes
Drawers 2-Tier Organization
Freezer Light LED Lighting
Door Type Pull Drawer
DuraBase™ Solid Drawer Base Yes
Handle SmarPull™ Handle
MATERIALS & FINISHES
Handle Matching Commercial Handles
Available Colors PrintProof™ Stainless Steel, Black Stainless Steel, Matte Black Stainless Steel
Back Flush & Metal Cover Over Mechanical Parts
Contour Door Yes
Hidden Hinges Yes
Surface Smooth
Blowing Agent Cyclopentane - Low Global Warming Potential, and Zero Ozone Depletion Potential Blowing Agent
CAPACITY
Freezer 9.3
Total 27.7
Refrigerator 18.4
FEATURES
ENERGY STAR® Qualified Yes
Energy Usage 724
WARRANTY
Parts & Labor 1 Year
Linear Compressor (Parts Only) 6-10 Years
UPC 048231795159
Sealed System (Parts & Labor) 5 Years
Compressor (Parts & Labor) 5 Years
REFRIGERATOR
Refrigerator Light Ceiling LED
No. of Shelves 4 Split(3 Fixed+1Folding)
Crisper Bins 2 Humidity Crispers
Glide N' Serve™ Drawer Yes
Shelf Construction SpillProtector™ Tempered Glass
Folding Shelf 1
Cantilevered Shelves Hybrid Cantilevered
SUMMARY
wi-fi Enabled Yes
Refrigerator Type Door-in-Door®
Door Type French 3-Door
ENERGY STAR® Qualified Yes
Total Capacity 27.7
Ice & Water Dispenser Yes
Standard Depth Yes
SmartDiagnosis™ Yes
ThinQ® Technology with Proactive Customer Care Yes
WATER & ICE SYSTEM
Ice & Water Dispenser Yes
Dispenser Type Integrated
Daily Ice Production (lbs) 3.5
IcePlus™ Production (lbs) 3.8
Ice Storage Capacity (lbs) 2.5 + 4.0
Dispenser Light Yes
Water Filter LT1000P
Ice System Slim SpacePlus®
COOLING
Multi-Air Flow Yes
Temperature Sensors 6
Evaporator Yes
Smart Cooling® System Yes
Linear Compressor Yes
Fresh Air Filter Yes
Refrigerant R600a: Low Global Warming Potential, Zero Ozone Depletion Potential and More Energy Efficient Refrigerant than R134a
REFRIGERATOR DOOR
Door Bin Construction 1 Piece (clear)
Door-In-Door® with ColdSaver™ Panel Yes
No. of Bins 9 Total (Including Door-in-Door®)
DIMENSIONS/CLEARANCES/WEIGHT
Width 35 3/4"
Depth with Handles 36 1/4"
Weight (Unit/Carton) 316 lbs. / 341 lbs.
Depth (Total with Door Open) 48 1/4"
Height to Top of Case 68 3/8"
Width (Door Open 90 with Handle) 44 1/4"
Depth without Handles 33 3/4"
Carton Dimensions (WxHxD) 38" x 73" x 39"
Installation Clearance Top 1
Depth without Door 29 7/8"
Height to Top of Door Hinge 69 3/4"
Width (Door Open 90 without Handle) 39 1/4"
CONVENIENCE
Door Alarm Yes
Auto Closing Door Hinge Yes
SmartDiagnosis™ Yes
Display Type Membrane / White LED
Temperature Controls Electronic/Digital
LoDecibel™ Quiet Operation Yes
Child Lock Yes
THINQ® SMART FEATURES
Works with Google Assistant and Amazon Alexa
SmartDiagnosis™ Yes
Voice Activation Yes
Wi-Fi Yes
ThinQ® Technology with Proactive Customer Care Yes

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.7 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Specifications Sheet

Energy Guide

Owner's Manual English 11,194K 02/24/2024

Owner's Manual Spanish 11,216K 02/24/2024

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Interactive Tour

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2.5 out of 5

32% of reviewers recommend this product.

1 Stars

Dont buy LG

KYMama 5/5/2024

This is the worst refrigerator. Bought in 2017. Never worked. Had many repairs and finally replaced in 2018. Still never kept good temps. In 2023 the compressor went out. Replaced compressor and evaporator coil and here we are a year later and out again. They will cover compressor but not labor which in our area is too expensive so will be looking for a new brand and will never buy another LG product. Looking into joining the lawsuit against them.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
5 Stars

LG ROCKS

Bruce the Blindman 4/8/2024

Best fridge ever best fridge ever it holds lots of Mountain Dew and pizza
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Had lots of interior room.

JayT47 4/7/2024

I bought this around 5 years ago. Unit quit working 2 days before the 5 year extended warranty ran out. The company the extended warranty was through said it was already expired. So they wouldnt help then LG representative tried to get multiple repair companies to fix problem but none of the companies would work on it.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Great Look Okay Performance

Eldeaneo 4/4/2024

I love the look and capacity. Dont like the performance.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

NOT VERY GOOD EQUIPMENT

SANDYMCLEAN28 4/2/2024

THE REPAIR MAN HAS BEEN HERE 3 TIMES. On the last visit I needed the invoice to tell the reason for the repairs. this should have been on the work order but it was not and I cant get my insurance co to pay off until I lget this information. nobody will give this to me. The compressor went bad after 6 years. The first repair man said there were holes in the line which cause it to go bad. For repairs I had to call a LG repairman and they will not give me this information.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

2 Stars

Beware

Jess97 3/17/2024

Weve had this refrigerator for just over 5 years and the compressor among other things have stopped working. Dealing with getting parts and a technician to repair has been a absolute nightmare. Going on 22 days and still without a refrigerator. Many we have contacted to repair say this is a known issue very busy fixing them. Do better LG
Originally posted on lg.com

No, I do not recommend this product

Features

 

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Value

 
1 Stars

Horrible repair service Get the extended warranty

JoeG719 3/4/2024

I bought this just over 5 years ago. The compressor went out after 5 years and 3 months. There is a bis sticker on the door that says 10 year Linear Compressor Warranty but that only covers the parts for a certified technician not the labor. Not a big deal except nobody around Colorado springs will do the repairs for less than $1000. 90 of the repair shops here refuse to service LG refrigerators.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Gart12 2/10/2024

Shelf height too small inside refrigerator. Motor went out had hard time getting service. First service was terrible and motor went out again. Lost food 2xs and refrigerator leaking after 3 fix destroyed ceiling tiles.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
4 Stars

Great fridge with space

Cdogclee 1/28/2024

The fridge is spacious and works great. The door in door option is amazing and the folding shelf is a great feature. Only negative is the small ice maker.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
2 Stars

Went bad after 6.5 years.

RBOHN 1/22/2024

The compressor went out in 6.5 years. I was quoted around $800 to replace the compressor with a free one being shipped.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Awful

Laura827 1/11/2024

Poorly made. Ive owned this refrigerator for a few years and the door is coming apart with standard use water filter housing broke while attempting to replace the filter and now the entire unit is no longer cooling
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Expensive and it doesnt stay working

Clk86 1/11/2024

Compressor broke the third year of ownership. Now the ice maker doesnt work and the unit will not stay cold. Itt took two weeks just to get someone to come and attempt to fix it. Its still not fixed. Most expensive paperweight Ive ever owned.
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Poor quality and doesnt last

Wen1Wolf 12/28/2023

Ok. The drawers are light weight. I dropped a stick of butter from a shelf and it cracked a drawer. Also after just 6 years the compressor went bad. LG would replace the compressor but labor was 600 to 1100 for labor. Instead of replacing it I just replaced the refrigerator itself.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Terrible customer service

Dustin121212 12/27/2023

Compressor went out and was on a class action lawsuit but labor isnt covered so it cost $700 for repair
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Never again

LSB53 12/23/2023

Great refrigerator until the compressor quit and every repairman I contacted said go buy a new one but not an LG.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Terrible compressor warrenty

Dustin Hutson 12/22/2023

Bought it 5 and a half years ago. Compressor went out 3 months after warranty went out. Compressor is part of a class action lawsuit so the part is free but labor to replace compressor is $800 that I have to pay for
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Longevity of product is less than I thought.

Nicki K 11/28/2023

Had to replace the compressor 10/25/23. Its less than 5 years old. LG unable to fix it for over 30 hours.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Extremely disappointed.

N8ZGR8 11/27/2023

Barely 5 years and compressor went bad. Working with LG customer service was so time consuming and frustrating.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Great til it quit

LSB53 11/23/2023

Great refrigerator until the compressor quit. I contracted 2 repairmen and both said Go buy a new one. Anything but an LG. They have a history of compressor failures. If the company would replace the compressor it will be $700 to $800 to have on installed .
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Never again Do not buy

LG customer 2023 11/20/2023

Horrible quality. Fridge broke 1 day before warranty ended. Then started loosing power on year 5 and LG said good luck your out of warranty nothing we can do. Horrible customer service. LG for me is Never again
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

LG doesnt stand by there warrantys

Kassidy 11/18/2023

I bought 4.5 years ago. The compressor has went out. I contacted LG and they have given me the run around as its still in warranty.. its been 12 days they still havent sent anyone to look at it.. I called places to get it fixed myself but theyve all told me its about $3000 to replace. Its 6 days before thanksgiving. LG customer service is horrible.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Debra Barnes 11/14/2023

After only having my fridge 3-4 years had 3 major issues an lost over $800.00 worth of meats that I NEVER was reimbursed for OUCH finally seems to be work just fine
Originally posted on lg.com

Yes, I recommend this product

2 Stars

May be worth buying an extended warranty

LJ24368 11/3/2023

Weve had the refrigerator 5 years and the compressor stopped working. So in 5 years we have spent over 5000k on the poor quality appliance. I know I will not have a chance to win a $500 gift due to an actual rating of 2 stars. But it is an honest review.
Originally posted on lg.com

No, I do not recommend this product

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Quality

 

Value

 
5 Stars

Excellent Refrigerator Great customer service

Uncle Pyro 10/31/2023

We bought this refrigerator 4 years ago and really have enjoyed all the great features. The auto ice and water on the front makes it easy to get a fresh glass of water or ice up for another drink. The door on the right has an option of opening to a quick need area where we store things we use frequently and can access without opening the door to the refrigerator itself saving time and energy. Roomy on the inside and the freezer is the perfect size for our family. The compressor unit just recently went out and was covered under warranty LG warranty service center was great to work with and sent us a very knowledgeable service man who got us up and running and showed us some of the features we were unaware of. I have to say Mike the service guy was Awesome. Thank You LG for the great appliance and wonderful service. Kirk
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
4 Stars

big and easy but noisy

large Marge 10/25/2023

we enjoyed the spaciousness of the freezer and the organizational options the product provides. the filters are easy to change and i like the feedback the product provides like when to change the filters. if it was a little less noisy especially at night it would have gotten a 5 star rating.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great features

DFH1 10/24/2023

I love love love my LG refrigerator It is my dream refrigerator it is amazing
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Good space

Nana16 10/21/2023

I picked this particular unit for the bottom freezer. I like having the top drawer in the freezer section.
Originally posted on lg.com

Yes, I recommend this product

3 Stars

Bad compressor

Rich013600 10/15/2023

Only 3 years old and compressor went bad same problem LG has had in the past
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Beware the LG brand

LJ2023 10/5/2023

This very expensive refrigerator is 5 years old and the compressor stopped working. Additionally it has already had one repair to the ice maker. Also purchased at the same time was an LG dishwasher. The entire board went out and it had to be replaced. I have been very discouraged with this brand and I do not recommend it.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Spacious keeps everything cold

Medusa33 8/30/2023

Everything worked great until the compressor died 5 yrs later. Company is Great Custumer service is 100
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great Feature

LG Inverter Linear 28 7/29/2023

I bought this refregerator 4 years ago and Im glad to have it compare to the others refregerators this is working very well the fridge as well as the freezer.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Quit working 3 weeks ago Still not fixed.

Mrs Neal 7/6/2023

Bought this fridge 3 years ago completely quit Fridge and freezer lost everything Worked great until it Quit
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Mr Ed and Sandy 7/1/2023

We have had our new Fridge for some time now. I enjoy every feature it has. Even though I have ice and water I wish I would have gotten a second ice maker in the freezer. Still service was great when i had one issue. Thank you for your support.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Quality

 

Value

 
1 Stars

Refrigerator repair

Patrick Ankrum 6/27/2023

Took 2 months for repair.was given the run around telling me repair was scheduled when it wasnt
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Sucks

James Graddy 6/26/2023

4 year the compressor went out now its been almost 4 weeks and still dont know when it will be fixed Will never buy a LG refrigerator again
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great product

Tbm1420 6/11/2023

Bought a refrigerator about 5 years still going strong.. love all the features and our daughter loves that she can reach things as she wants to be mrs. Independent
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Terrible investment

Charlie wtf 6/1/2023

Piece of crap 10 year warranty compressor dead at 7 years No LG support
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

LG appliances are NOT dependable.

Jim Rose 5/19/2023

Brought 4 years ago they are all in sad shape. Refrigerator ice maker quite again for the third time.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Less depth and a true winner

Mama2 5/5/2023

Love this new refrigerator. We actually bought it because it was shorter in depth but has a large capacity interior. Since Im only 51 -- I can absolutely reach items that are in the back of the highest shelf something I could not do with my former LG refrigerator. Truly happy we selected this model
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Great features and spacious

SAYoung 4/24/2023

There are two reason I am only giving this fridge 4 stars instead of 5 so those two bad things first: 1 The compressor has gone out after just four years - appliances arent made like they used to be when theyd last for 15 years before a problem. 2 The water filter should be in a better location - it sits on the inside top where you have to empty the top shelf in order to access it. However the good things out-weigh the bad we love the ice maker in the door it frees up so much space theres lots of room at 27.7cuft the finger print resistant black stainless exterior is fantastic we will never buy another refrigerator that does not have the dorr within a door feature. That has absolutely been a game changer for us.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
1 Stars

Poor parts

Jordan6283 4/10/2023

Bought in 2018 not happy about it sucks would not buy anything from lg tv is going out as well
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Died quickly and no one will fix LG fridge

Lindseylouwhosue 4/2/2023

We got our fridge less than 6 years ago and it died. LG provided us with a phone number of the one company in our area who was LG certified who could work on our fridge but that company wouldnt touch it. We called 2-3 other local businesses and no one will touch an LG fridge bc they say its such a disaster to work with LG products. We have since learned people in the fridge business DO NOT recommend LG due to their bad compressors and the fact they they are a nightmare to work with. We had to buy a new fridge since no one would work on our broken LG fridge
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

dont buy it

UnsatisfiedAF 3/22/2023

i would give it a 0 of i could its on its 2nd time the freezer is going out this time. 1st time it was both the fridge and freezer for it being as expensive as it is i expected it to last longer then a year. they came and said they have a lot of calls on these for the same issue wish i knew this ahead of time before spendung 4k on a useless fridge
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Horrible refrigerator

Seanb1988 3/19/2023

Refrigerator had a faulty compressor as is a known issue instead LG informing their customers the product goes out and we loose all of our food took 3 weeks for a tech to come out to fix it and after the first tech the unit started to smoke and have a electrical burning smell after a second tech came out the first tech caused a Freon leak and it was patched so who knows when this unit will fail again as a patch job is just temporary and LG does not understand or care about our concerns so a waste of money or something we do not feel safe using because we had used the refrigerator to hold our daughters $10k worth of medication thankfully we didnt loose it. But the patch job does not give me any sort of confidence in usage of the product
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Disappointing

Teresa06 2/27/2023

I chose LG for my refrigerator because I was impressed by the offered features. A few months after purchase my refrigerator was not working properly. Calls to your help desk were not helpful. When I finally was able to get a repair appointment I was advised the fan was not working and that LG was aware of the defect as he was repairing a large number of these models. Three years later the compressor went out. The help desk did not notify me of my appointment. I finally contacted LG only to be notified my repair was scheduled at a time I advised I was not available. I was told to call the repair shop myself for a resolution. The repair shop was easier to work with and replaced the compressor and the freon. All in all I am very disappointed with this product.
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

Not built to last

Reddawggy42 1/25/2023

So glad I bought the five year extension of the warranty. At Four and a half the compressor went out
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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2 Stars

Good features but reliability is not good.

Smcowper 1/15/2023

Features are good but the refrigerator compressor has failed after 3 years of ownership.
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

Broke twice in 5 years

Cdizzy 12/26/2022

I had my LG refrigerator for 4 years then the compressor went out. I lost tons of money on groceries. A year later the same part went out again. Yet again I lost all kinds of food Terrible refrigerator
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Refrigerator maintenance

Alice Lee 12/17/2022

I love this refrigerator very efficient and stands out in my kitchen love it love it love it
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Very spacious

tmosher4 11/11/2022

My wife and I really enjoy all the room there is in this refrigerator. We needed more space than we had in the unit we inherited with our house and this model is perfect
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value